SHIPPING

Q. When will the masks ship? 

  • A. Current processing time is 1-3 business days. 

Q. What are the shipping options?

  • USPS First Class - 5-7 days. 
  • USPS Priority - 2-4 days
  • USPS Overnight - 1-2

Q. Why did some orders take a long time to ship?

  • Due to high demand and employee safety, it too us longer than expected to catch up and fulfill all orders. We have gotten new systems in place that allow us to offer faster turn around time. 

Q. Why didn't I receive my whole order?

  • Sometimes we might have to split your order. Don't worry, your other items will arrive in an additional shipment as soon as possible. If they're not please contact our customer support team. 
Q. Where do the masks ship from?
  • San Diego, California
 

MASK QUESTIONS:

Q. Do these masks fit kids? 
A. Unfortunately, depending on the child's age, they will be too big as these are sized for adults. Please check back in 7 -10 days because we're launching kids sizes. 
Q. Can I wear these over my N95 or other surgical style mask. 
A. Yes, we've heard that a lot of out customers do this and are happy with the results. 
Q. How can I clean these?
A. The masks can be machine washed and dried. 
                                                                                                      

CUSTOMER SUPPORT

Q. How can i contact you with a question or issue?
A. You can reach our customer support team here: 

https://electricstyles.zendesk.com/hc/en-us/requests/new

Q. How can I track my order?

 

 

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